Inch

The Opportunity

U.S. companies were estimated to have spent more than $1 billion on employee feedback and engagement programs in 2017 (Deloitte). Despite this, 65% of employees say they are not getting enough feedback to grow and succeed.

Inch was created by venture studio 19 days to help people get ‘feedback from the right people, at the right time, and in the right way’. The mission for our product team was to create an app that dramatically increases the quantity and quality of feedback within an organization. A huge piece of this was tying feedback to specific situations — meetings or moments between people — and prompting feedback with low-barrier, high-impact questions.

Our product team ran a one-week sprint to take initial product ideas, explore different solutions, and design a complete user experience. By the end of the week, we had full-fidelity designs and had begun technical set-up. The team rolled straight into engineering and at the end of 2 more weeks, we had a working MVP ready to launch for alpha testing with calendar integration, configurable competency models, and guided feedback flows.